Support
How can we help?
Check the common questions below — if yours isn’t there, write to us and a human will reply, usually within a couple of days. You can also email us directly at kjorn@gmail.com.
Common questions
Do I need an account to use the extension?
No. The extension works fully without an account — timers, site blocking, and your buddy all run on your device. Signing in is optional and only adds syncing of your focus sessions across devices.
How does site blocking work? Can you see my browsing?
Blocking happens entirely inside your browser: your blocklist is stored locally and checked locally during focus sessions. We never receive your browsing history or the sites you block.
I didn’t get my sign-in or password-reset code.
Codes expire after about 10 minutes, so request a fresh one if some time has passed. Check your spam folder, and make sure you’re looking at the inbox for the exact address on your account. Requests are rate-limited, so after several tries you may need to wait a bit.
How do I delete my account and data?
Email us from the address on your account and we’ll delete it along with your data, as described in our privacy policy. Local extension data is removed by uninstalling the extension.
Is Pomodoro free? Will there be paid features?
Pomodoro is free today. We plan optional in-app purchases in the future — free features will stay free, and payments will be handled by dedicated payment providers.
My timer or streak looks wrong.
Streaks follow the timezone set on your profile, so first check it matches where you live. If something still looks off, send us a message below with roughly when the session ran and what you expected.
Contact us
Tell us what’s going on and where to reach you. For account questions, please write from the email on your account.